How to Set SMART Goals to Improve Performance Management

Goals Definition: Goals are short-term objectives which are set at the start of a project to help analyse where the project needs to go and in what kind of time frame. SMART Goals Definition: SMART Goals are a way of making goals which cater to the project and make more sense when looked at in the future; S – Specific – The area for the goal to be set, must be specific so that a goal can be clearly defined and then completed. M – Measurable – A way to measure the progress of the goal, to know when the goal has been accomplished. A – Attainable – The goal has to be realistic, there is no point if it can’t be completed. R – Relevant – The goal must be aligned with the rest of the goals within a project and with the organisation as a whole, is it worthwhile? T – Time-Related – When should the goal be reached? Performance Management Definition: Performance Management helps to contribute to the effectiveness of the management of individuals and teams in an organisation, as to to help with the performance of the organisation. To achieve this it needs to be made that everyone shares the same understanding of objectives and targets. Key Learning Points What is the Definition of a Goal? How would you Define a SMART Goal? Write your own SMART...

Performance Management

Performance Management Definition: Helps to contribute to the effectiveness of the management of individuals and teams in an organisation, as to to help with the performance of the organisation. To achieve this it needs to be made that everyone shares the same understanding of objectives and targets. The ‘Big Idea’ (Purcell, 2003) From some research which was carried out at the University of Bath, Purcell et al found that organisations who shared a common goal, as in all of the individuals shared the same beliefs, then the company would do better. This was known as the ‘Big Idea’. This could be anything, from believing that customers were the most important aspect, to believing that quality was the key, for example Toyota set out with the intention of providing cars which were not only high quality, but were good value for money, and over the course of their life, they have generally kept to that ‘Big Idea’. This section of Performance Management can be linked quite nicely into Diversity, as that section of an organisation also looks into the affect people have on the effectiveness of a business. You can have a very diverse workforce, but this may mean that people do not think alike and therefore common goals, and the ‘Big Idea’ are not built upon. AMO (Purcell, 2007) AMO A – Ability M – Motivation O – Opportunity This theory described by Purcell shows us that people have the ability to learn and will want to work in organisation where their abilities are seen, built upon and used in a way which benefits both them and the organisation....

How to Approach an Appraisal

There are 6 main steps to approaching an appraisal situation, these are outlined below in bold, the extra text are some notes to help understand what to do and what not to do. Starting the Appraisal Good News First Vs. Bad News First Handling the Bad News – Criticising Make sure to note what they did well, adding confidence, but including the criticism Set objectives and ways the person can improve, so that they have something good to take from it Make the person think about themselves and work out the problem. If they understand what is wrong with themselves, they will be able to change it easier. Getting Information – Asking the Right Questions Don’t go back over points, as the employee will think the review is going in circles. Ask questions until the correct answer is given. Don’t use questions that lead to an answer Ask open questions Don’t show emotions Probe and check the employee to make sure the correct information is being given Listening to the Answer Summarising Let the employee do the summary, to make sure that they have taken in the review and they feel OK with what has been said. More on This Subject To delve in deeper to this topic we recommend the following articles from MyHRMBook.com; How to Conduct an Appraisal Interview How to Plan an Approach to an Appraisal Interview How to Set SMART Goals to Improve Performance Management We also suggest you read these articles from around the web; Six steps for performance appraisal success Performance Management Process Checklist Key Learning Points To keep it in you head whilst...